Our people make us what we are. We will strive to continuously provide our people with an environment that is professional, where they could grow personally and professionally, along with the institution.
Diversity:
We represent unity in diversity. A coming together of people from different backgrounds and cultures, with a single-minded purpose, of adding value to the institution that we represent.
Dignity:
We believe that it is in treating each other and our customers with dignity, i.e. with trust and respect, that we as an institution, in turn, would be treated with dignity.
Openness and Transparency:
We are open and transparent in our dealings with and treatment of our employees and customers. We believe that long-term relationships are built and nurtured, in being open and transparent in our actions and dealings.
Informal:
We are informal, yet disciplined. We do not let formality come in the way of listening to and in the treatment of issues concerning our employees or our customers, at any time. However, we are disciplined in that we do things on the basis of a logic or philosophy and not in an ad-hoc manner.
Integrity:
In all our actions as a Group and as individuals representing this Group, we would be governed by integrity. Integrity both financially and professionally. Truth and honesty would guide each and every action of ours - between ourselves, our customers and all our employees
Excellence - a way of life:
We welcome challenges. In fact, we are defined by our determination and ability to take on challenging tasks and deliver excellent results, always.
Commitment:
We would exhibit commitment in whatever we do - to the institution that we represent, our customers and our employees.
Entrepreneurship:
Each and every one of us takes ownership of what we do and ensure our commitment to the institution, by leaving behind something better than what was handed over to us.
One Family:
In all that we do, we would act as “One Family”, with teamwork and loyalty to the institution, defining and differentiating us in the marketplace.
